At 7711php, your personal information is handled with the same care we apply to your funds and your gaming experience. This Privacy Policy explains what data we collect, why we collect it, how it is protected, and what rights you hold as a data subject under Philippine law.
All personal data transmitted to and from 7711php is protected by SSL/TLS encryption. Sensitive data at rest is stored using industry-standard encryption protocols. Your login credentials are never stored in plain text.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have rights to access, correct, and request deletion of your personal data held by 7711php. We honour these rights promptly and transparently.
7711php does not sell, rent, or trade your personal information to third parties for marketing purposes. Data shared with service providers is governed by strict data processing agreements limiting use to defined purposes only.
7711php operates in compliance with the National Privacy Commission (NPC) of the Philippines and the Data Privacy Act of 2012, including its implementing rules and regulations. Our Data Protection Officer oversees compliance.
This Privacy Policy ("Policy") is issued by 7711php ("we", "us", "our") and applies to all personal data collected, stored, used, and disclosed in connection with the 7711php online casino and sports betting platform accessible at 7711php.org ("Platform"), including all games, features, promotional services, customer support interactions, and associated mobile or web-based interfaces.
This Policy is intended to inform all users of the 7711php Platform — including registered account holders, prospective players, and visitors browsing the site without registration — of the practices 7711php employs when handling personal data. It is written to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission (NPC).
By accessing the 7711php Platform, creating an account, depositing funds, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you should not use the 7711php Platform.
This Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, which together govern your relationship with 7711php.
For Filipino Players. This Privacy Policy is written in English, an official language of the Republic of the Philippines. Your data is governed by Philippine law, specifically the Data Privacy Act of 2012. Any concerns about how 7711php handles your personal data may be escalated to the National Privacy Commission at privacy.gov.ph.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 7711php is the personal information controller responsible for the personal data collected through the Platform. 7711php determines the purposes and means of processing personal data as described in this Policy.
7711php has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with Philippine data privacy law and this Policy. The DPO can be contacted through the contact details provided in Section 17 of this Policy.
Where 7711php engages third-party service providers to process personal data on its behalf — including game studios, payment processors, identity verification services, and cloud infrastructure providers — those parties act as personal information processors under agreements that restrict their use of data to specified processing purposes only.
7711php collects the following categories of personal data in the course of operating the Platform:
| Category | Data Items Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number and type (UMID, SSS, driver's licence, passport) | Account registration, KYC verification, age verification, fraud prevention |
| Contact Data | Philippine mobile number (09XX / +639XX format), email address, residential address (province, city, barangay) | Account communications, OTP delivery, 2FA, withdrawal notifications |
| Financial Data | GCash account number (masked), Maya wallet reference, bank account details (account number masked), transaction history, deposit and withdrawal records | Payment processing, withdrawal verification, AML compliance, financial reconciliation |
| Gaming Data | Game session logs, bet amounts, win/loss records, game type preferences, session duration, bonus utilisation history | Game operation, dispute resolution, responsible gaming monitoring, bonus administration |
| Technical Data | IP address, device type and model, operating system, browser type and version, screen resolution, session timestamps, login and logout times | Security monitoring, fraud detection, platform optimisation, geographic eligibility verification |
| Communication Data | Live chat transcripts, support ticket content, feedback submissions, promotional communication responses | Customer support, service improvement, complaint handling |
| Verification Documents | Scanned or photographed copies of Philippine government-issued identification submitted during KYC | Identity verification, AML compliance, age confirmation |
We do not intentionally collect sensitive personal information beyond what is necessary for identity verification and regulatory compliance. Where sensitive personal information (such as a government ID number) is collected, it is used exclusively for the stated purposes and protected with appropriate technical and organisational safeguards.
4.1 Directly from You. The majority of personal data 7711php holds is provided directly by you during: account registration; KYC verification document submission; deposit and withdrawal transactions; customer support interactions; and participation in promotional offers or surveys.
4.2 Automated Collection. When you visit or use the 7711php Platform, we automatically collect certain technical data through cookies, web beacons, pixel tags, and similar tracking technologies. This includes your IP address, browser session data, device identifiers, and game interaction logs. See Section 8 for full details on cookies and tracking.
4.3 From Third Parties. 7711php may receive personal data about you from the following third-party sources:
4.4 Passive Inference. 7711php may derive certain inferences from data you provide or from your Platform usage — for example, inferring preferred game categories from session logs for the purpose of presenting relevant promotions. These inferences are not stored as separate data points and are used solely for personalisation and responsible gaming monitoring.
7711php processes personal data under the following lawful bases as provided by the Data Privacy Act of 2012:
7711php uses the personal data it collects for the following purposes:
7711php will not use your personal data for purposes incompatible with those stated above without providing you with prior notice and, where required by law, obtaining your consent.
7.1 No Sale of Personal Data. 7711php does not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes. This is an absolute commitment and not subject to any commercial exception.
7.2 Service Providers. 7711php shares personal data with carefully selected third-party service providers who process data on our behalf under strict contractual data processing agreements. These include:
7.3 Regulatory Disclosure. 7711php will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and other competent Philippine authorities when required to do so by law, court order, or regulatory direction. 7711php will notify affected users of such disclosures where permitted by law.
7.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of 7711php's business, personal data held by 7711php may be transferred to the acquiring entity, provided that the acquiring entity agrees to be bound by data privacy obligations no less protective than those set out in this Policy.
Beware of Phishing. 7711php will never ask for your full password, OTP codes, or government ID via unsolicited SMS, email, or social media. If you receive such a request claiming to be from 7711php, do not respond — contact 7711php support directly through the live chat on the Platform.
8.1 What We Use. The 7711php Platform uses cookies, web storage, and similar technologies to operate and improve the Platform. Cookies are small text files placed on your device by your browser when you visit the Platform. They enable us to recognise your device on subsequent visits, maintain your session, and provide a personalised experience.
8.2 Types of Cookies Used.
8.3 Cookie Management. You may control non-essential cookies through your browser settings. Most major browsers — including Chrome, Safari, Firefox, and Samsung Internet, which are commonly used by Filipino players — allow you to view, delete, and block cookies through the browser's Privacy or Settings menu. Disabling strictly necessary cookies will impair the functionality of the 7711php Platform.
8.4 No Third-Party Advertising Cookies. 7711php does not use third-party advertising networks or retargeting cookies that track your activity across other websites for the purpose of delivering targeted advertising outside the 7711php Platform.
7711php retains personal data for as long as necessary to fulfil the purposes described in this Policy, to comply with applicable legal and regulatory obligations, and to resolve disputes and enforce agreements.
The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised using industry-standard data destruction methods. Where data cannot be deleted immediately due to backup cycles, it will be isolated from active processing until deletion occurs.
7711php implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While 7711php employs these robust security measures, no internet-based platform can guarantee absolute security. You can contribute to the security of your personal data by using a strong, unique password for your 7711php Account, enabling two-factor authentication, and reporting any suspected unauthorised access immediately.
In the event of a personal data breach that is likely to result in risk to your rights and freedoms, 7711php will notify the National Privacy Commission and, where required, the affected Players in accordance with the breach notification requirements of the Data Privacy Act of 2012 and its Implementing Rules.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to the personal data 7711php holds about you. Requests to exercise these rights should be directed to the 7711php Data Protection Officer using the contact details in Section 17.
You have the right to request a copy of the personal data 7711php holds about you, together with information about how it is processed. 7711php will respond to verified access requests within thirty (30) days.
You have the right to request correction of inaccurate or incomplete personal data held about you. For basic account details, you may update information directly in your Account Settings. KYC corrections require re-submission of verification documents.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no legal retention obligation requires it to be kept. Erasure requests are subject to regulatory retention periods described in Section 9.
You have the right to object to the processing of your personal data based on legitimate interests, including processing for direct marketing purposes. Objections to marketing processing will be actioned immediately. Objections to other processing will be evaluated against the legal basis and competing interests.
Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
If you believe 7711php has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Details of the NPC complaint process are available at privacy.gov.ph.
Identity verification will be required before 7711php processes any data rights request, to ensure data is not disclosed to or acted upon by unauthorised parties. 7711php will not charge a fee for reasonable rights requests.
The 7711php Platform is strictly intended for adults who are at least twenty-one (21) years of age, as required by PAGCOR's regulations governing online gambling in the Philippines. 7711php does not knowingly collect personal data from individuals under the age of 21.
Age verification is conducted as part of the registration and KYC process. If 7711php discovers that an account has been registered by or on behalf of a person under 21, the account will be immediately suspended, all balances will be withheld pending investigation, and the personal data of the minor will be securely deleted in accordance with the Data Privacy Act of 2012, subject to any mandatory retention obligations.
If you are a parent or guardian and believe your child has registered on 7711php, please contact our Data Protection Officer immediately using the contact details in Section 17. We will investigate and take appropriate action within 48 hours of receiving the notification.
21+ Age Requirement. Access to the 7711php Platform is prohibited for persons under 21 years of age. This is a strict regulatory requirement under PAGCOR rules applicable throughout the Philippines — including Metro Manila, Cebu, Davao, and all other regions.
13.1 Consent-Based Marketing. 7711php will only send you promotional communications — including bonus offers, new game announcements, VIP programme updates, and event notifications — where you have provided explicit consent during registration or at a subsequent point, or where permitted under applicable law.
13.2 Channels. Marketing communications from 7711php are delivered via SMS to your registered Philippine mobile number, email to your registered address, and in-Platform notifications within your Account dashboard. We do not make unsolicited marketing phone calls.
13.3 Opting Out. You may withdraw consent to receive marketing communications at any time by:
Opting out of marketing communications will not affect transactional communications that are necessary for the operation of your Account, such as deposit confirmations, withdrawal notifications, and security alerts.
13.4 Responsible Gaming Communications. Regardless of your marketing preferences, 7711php reserves the right to send you communications related to responsible gaming — including notifications triggered by patterns in your Account activity that may indicate problem gambling behaviour. These communications are sent in your interest and cannot be fully suppressed while your Account is active.
The primary processing of personal data collected through the 7711php Platform takes place within the Philippines and in server infrastructure located in jurisdictions with adequate data protection standards. Where 7711php engages service providers — such as game studios, payment technology providers, or cloud infrastructure platforms — that process data in jurisdictions outside the Philippines, 7711php ensures that such transfers are protected by appropriate safeguards.
These safeguards may include:
You may request further information about the international transfers of your personal data and the safeguards applied by contacting the 7711php Data Protection Officer.
The 7711php Platform may contain references to game studio partners, payment channel providers, and regulatory bodies. Where any such references include links to third-party websites or platforms, 7711php does not exercise control over those third-party sites and is not responsible for their content, privacy practices, or data handling.
Visiting a third-party website from a reference on the 7711php Platform is entirely at your own discretion. We encourage you to review the privacy policy of any third-party platform before submitting personal data to it. The inclusion of any reference to a third-party platform on 7711php does not constitute an endorsement of that platform's privacy practices.
7711php may update or revise this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance from the NPC or PAGCOR, changes to the Platform's features or data processing activities, or operational changes. Material revisions will be communicated to registered Players via their registered email address or through a prominent in-Platform notification, no less than seven (7) days before the revised Policy takes effect, except where immediate amendment is required by law.
The effective date at the top of this Policy will be updated each time it is revised. We encourage you to review this Privacy Policy periodically to stay informed about how 7711php protects your personal data. Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the revised terms.
If you have any objection to a material change in this Privacy Policy, you may close your Account in accordance with the account closure procedure described in 7711php's Terms and Conditions.
This Privacy Policy was last updated on 1 January 2026 and is effective from 1 January 2026. Prior versions of this Policy are available upon request to the Data Protection Officer.
For any queries, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 7711php, please contact our Data Protection Officer:
If you are unsatisfied with 7711php's response to a data privacy concern, you may escalate to the National Privacy Commission of the Philippines. The NPC handles complaints from Filipino data subjects regarding alleged violations of the Data Privacy Act of 2012. Information about the NPC complaints process is publicly available through official Philippine government channels.
For responsible gaming support, including self-exclusion requests and deposit limit tools, please visit our Responsible Gaming page or contact the 7711php support team via live chat. 7711php's responsible gaming tools operate independently of your marketing preferences and are always available to active Account holders.
Your personal data is protected under the Philippine Data Privacy Act. Your funds are secured. Your games are certified. 7711php is built for Filipino players who expect the real thing — transparent, regulated, and fair. 21+ only.